Everyone wants the best enjoyment from their A.R. Drone, well I'm going to write up a whole load of
articles on how to keep that A.R. Drone in tip top condition for flying.
I have collated a few tips just in case your Drone does suffer an unfortunate issue. So you can be more prepared to help yourself and help Parrot in dealing with your misfortune of a poorly AR.Drone.
Some of the below may be common sense but when your frantic and pulling your hair out things do sometimes get a little heated.
So before you call please ensure your calm, helpdesks are a nightmare if the other person with the issue is in a mood.
Please remember, we are all human and anti-social behavior is not tolerated, helpdesk staff have a right to warn you and should further behavior take place they are allowed to hang up.
1: Have the Drone with you. Parrot staff can not help if it's not near you to run though some suggestions. Saying "it doesn't work" doesn't grant you getting your Drone repaired.
2: Do not call from your iPhone if you use it to control the Drone. You'll more than likely need the iPhone to use the Drone.
3: Have a charged battery ready to go for troubleshooting (assuming your problem isn't the battery/charger)
4: Know your email address. Parrot doesn't care what one you use or what you put on your order forms etc.
5: Please do not use Skype. If support can't hear you then they can not help you.
6: Please refrain from using a speaker phone out doors, See above
7: Keep your phone AWAY from a Drone that is turned on. It creates a deafening sound over the phone.
8: If you have an error message. Write it down. Parrot may need this information.
9: Be in an area safe to fly the Drone. If Parrot need you to test it then a small room full of fine art is NOT a good place to be.
10: Call when you have more than 30 seconds to spend on the phone. Some calls can be quick, others can be involved and take some time for Parrot to establish possible faults.
11: Be NICE. Parrot understands you're having problems, otherwise you wouldn't be calling. Being nasty and/or rude to Parrot staff(who are human) means may just take a dislike to your attitude and not be so helpful.
If you get asked to fill out any forms, please ensure you have the following details
State / Provence:
Zip / Postal code:
Serial number (found on a black and white sticker on the inside of the battery compartment, starting with PF or PS, both lines please):
Parrot won't give you shipping instructions for sending the unit into the repair center until AFTER they have this information. Primarily to ensure you get your Drone to the closest repair facility or direct you over to the international group if needed.
Now there are four AR.Drone applications in the App Store, users will now have to check to ensure no other application isn't operating.
This modification was posted by zenocha, so big thanks for allowing ARDrone-Flyers.com to post this.
Hi all, I thought I'd post up a little guide to replacing the standard brass bearings with ball bearings. I decided to swap them since the ball bearings will offer less resistance and hopefully better operation, I haven't yet had time to fully test whether ball bearings offer extended flight time or reduce motor heat, but I can only assume the lower friction coefficient will help in these areas.
What I am putting here is some very very important information. This should be read and absorbed and if uncertain please raise a topic on the forum. As I'm sure you would rather lose a battery than a body part or your life. LiPo battery's are seriously dangerous and in no way should you underestimate their destructive power.